SUPPORT
Lost in the dark? Encountered a ghostly bug? We are here to help you find your way back to safety.
Email Support
For general inquiries, account issues, or to report a bug. We usually respond within 24 hours (unless the spirits interfere).
support@horrified.comCreator Support
Are you a creator having trouble with the Studio or monetization? Reach out to our dedicated creator team for expedited assistance.
creators@horrified.comFrequently Asked Questions
How do I submit my own story?
You can apply to be a creator through the Creator Portal. Once approved, you will have access to the Creator Studio to publish your work.
Is the Map of Souls based on real locations?
Yes, the Map of Souls curates real-world locations known for paranormal activity, historical tragedies, and urban legends. User submissions are vetted for historical context.
How do I delete my account?
You can request an account deletion from your User Settings dashboard, or by emailing our support team directly.